Jun 29 2010
SQUARE suspends shipment to address “Credit Processing and Risk Issues”
Posted by chris.mark
Data Security, Industry News, Mobile Payments, Risk/Fraud
No Comments
SQUARE, a venture funded startup, debuted in December 2009 as a ‘revolutionary’ payment mechanism. The device is a small square magnetic stripe reader that fits into the audio port of an iphone and allows consumers as well as merchants to accept credit card payments. Square did not require a merchant account instead was designed to use a ‘master merchant’ type account which agregated transactions under a single merchant account. For many of us (at least this author) that have been involved in payment card security and risk for sometime, it appeared to be a very risky business model. It appears that Square now has some concerns. In an article posted on mocoNews.net the founder of Square, Jack Dorsey states that the Square delivery has been suspended as: ““We need to strengthen our underwriting infrastructure so that we can handle the huge demand for readers and still manage the risk of chargebacks and fraud,”. Additionally, it appears that the device may not have been ready for prime time. The other co-founder, Jim McKelvey stated that: ““We’ve let our excitement get the best of us and have released parts of Square before they were fully baked”.
While it is never good to see a company struggle, kudos should be given to Square for addressing the fraud and risk issues before they got out of hand. Unfortunately, it is often the merchant or consumer that suffers when a solution is not ready for the challenges of accepting credit card payments. Although a novel idea to allow payments to be accepted without a merchant account there are distinct advantages to having a merchant account. With a merchant account, all transactions are guaranteed by the card brands (assuming authentication etc. are appropriate) and there are protections in place for both the buyer and seller. Whether this exists and to what degree is not so clear when processes are established that allows peoplet make purchases without a merchant account.
ProPay specializes in providing merchant accounts with near immediate underwriting. As a single source provider, ProPay allows companies (or individuals) to sign up for an account and start accepting payment cards almost immediately without the need for a third party gateway or other processor. Additionally, ProPay does not charge a monthly fee and our rates are very competitive. To signup for a merchant account today click here.
