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Does your company have problems with declined credit cards due to incorrect customer information, expired cards, or wrong credit card numbers? Much like many other businesses that accept credit cards for payments, chances are you’ve experienced these types of problems within your organization. What most business entrepreneurs don’t realize is that the majority of these types of problems can be eliminated altogether.

ProPay’s EnsureBill can help you get rid of these problems by making sure that your customers’ credit card information is accurate and up-to-date. Our goal at ProPay is to help you simplify the payment processing system within your organization, resulting in increased revenue, fewer authorization fees, reduced customer service costs, increased customer retention, and overall improved efficiency.

As you know, a myriad of problems can occur with credit cards. For example, they get lost, stolen, or expired. As a business executive, you also know that lost, stolen and expired cards are also directly tied to a loss in revenue.

That’s where the benefits of EnsureBill come in. By keeping this vital information up-to-date, you no longer have to worry about losing money and sacrificing due to any type of credit card issues you experience.

How does it work?

Start by sending a file containing credit card information that needs updating to ProPay. In turn, ProPay will then send the cards that need updating to the issuer. From there, ProPay works hand-in-hand with the card issuer in order to update the appropriate card information. After receiving a batch of updated cards, ProPay then delivers those updated cards to your company. It’s as simple as that.

You can see the valuable service that ProPay delivers to your company. Gone are the days when your credit card processors have to worry about credit card declines. Your customers can also rest assured that their credit cards are in good hands. Eliminate the hassles of outdated credit cards with EnsureBill, and start enjoying the profitability of a well-organized and efficient business.

It’s a truth that most businesses are likely to balk about: If your company accepts credit cards as payment, you must use a third-party facilitator to complete each transaction. This service often comes at a high price, and small business owners might wonder why they can’t just work directly through the banks to handle this aspect of the company themselves.

Here’s another part to this truth: Not all payment facilitators are created equal. While some payment companies might charge a large fee just to complete a simple transaction, many provide services that a small business simply cannot live without.

The top payment facilitators will offer your business a lot of benefits that have the potential to ultimately help you expand your market and grow your client base. Here, we list eight key advantages to payment facilitators that you may have never considered before:

Flexibility – Many payment facilitators are flexible enough to meet the specific needs of different and unique industries. This flexibility turns to optimization, enabling businesses to lower their transaction costs. In short, having a payment facilitator that knows the business can actually help you save money. This means your customers can reap the benefits through lower costs as well.

Simplification – Quite simply, the use of a payment facilitator will enable you to broaden payment acceptance options, which is vital in this day and age. Customers expect to be able to pay online using their phones and new chip-enabled credit cards, and it’s important for businesses to stay on top of the trends in order to grow. Since it’s nearly impossible for businesses to figure out this technology on their own, they need the assistance of payment facilitators to simplify the process and make it easy to accept any form of payment.

Recordkeeping – Many payment facilitators will let you sync information in other programs, making it easy to do your taxes or manage your accounting. ProPay allows you to import transaction data directly into your QuickBooks account, helping to simplify your bookkeeping and reduce time and resources wasted when entering data twice.

Regulation Compliance – When working with a payment facilitator, they’ll automatically ensure that all regulatory and card brand requirements are met. Since these rules change depending on your business niche and size, it can be difficult for the average business owner to understand all that’s required of them by the government. When you work with ProPay, our early consultation will create a targeted solution that meets the requirements of both your team and the IRS. This includes finding the best possible options for registration, liability, branding, merchant agreements, risk modeling, underwriting, and charge backs.

Other Currency Acceptance – With the right payment facilitator, you can accept payment from clients using foreign currency. Your business will be able to grow in international markets, maximizing your own growth potential and making your products and services marketable anywhere outside the U.S. ProPay offers multi-currency acceptance through a single account, simplifying the process for you. The best part is that funding and reporting are still done in your own currency, making it easy for you to balance the books.

Mobile Apps – Any good payment facilitator will provide you with an app that allows you to accept credit cards anywhere you have data coverage. This is particularly important for businesses that are always on the go, or small businesses that want to set up shop at a farmer’s market or festival. Just capture the customer’s signature at the point of sale and you’re good to go!

Protection from Fraud – When dealing with sensitive cardholder data, it’s always important to employ the best technology to protect your customers. When using the right payment facilitator, you’ll be provided with encryption and tokenization services that keep client information safe. This will help reduce compliance efforts on the part of the small business owner, as they can rest assured that their payment information is securely stored.

Handling Chargebacks – Chargebacks happen when customers file a dispute with their bank about a charge they disagree with. While this is often the result of a fraudulent transaction, chargebacks can also occur with a simple clerical error, such as when a company charges the wrong amount or submits the same transaction twice. A good payment facilitator will become the go-between for your client and their bank, making it easy for you to avoid unnecessary hassle and confusion.

Is your staff feeling stress from the problem of declined credit cards? Do you feel that the problem may have even escalated over time? If this is the case, then it’s time to do something about it. Whether you realize it or not, the matter of credit card declines has become a growing problem in all types and sizes of business. The end result of credit card decline almost always involves customer aggravation, as well as an increased loss in operational costs.

As a matter of fact, recent studies from the Experian Credit Bureau revealed that 17 percent of all online shoppers have experienced some type of credit decline. The study also pointed out that online merchants combined have lost nearly $40 million due to credit card declines. As a business owner, you simply can’t afford to lose that kind of money.

Digital customers become frustrated when their credit card cannot be processed for some reason. Often times, it isn’t even their fault. In many situations, account numbers are incorrect, the card has expired, or the issuer has simply closed the account. In our world of instant gratification, no one likes to be turned away from a purchase.

If you’re experiencing problems with declined credit card transactions, help is on its way in the form of ProPay’s EnsureBill. The company has a unique way to help you solve any type of credit card problems within your company. Through diligence and follow-up, EnsureBill is designed to update and maintain your customer’s credit card information. Declined credit cards can happen for many reasons, and it usually isn’t the customer’s fault. As a merchant, you can’t really afford to turn away customers due to inaccurate credit card information. That’s where EnsureBill steps in. By working in connection with credit card issuers, the people at ProPay ensure that your stored credit card information is accurate and up-to-date.

It may sound simple, but at the end of the day, your accountants, credit card processors, and most importantly, your customers experience fewer headaches and greater peace of mind.

Chances are you recently paid for a cup of coffee or bought some baked goods at the farmer’s market using an iPhone, iPad, or a similar mobile device.

These days, mobile payments are not only convenient to customers, they’re expected. It’s not a coincidence that food trucks that offer mobile card payments have a much larger line than those that accept cash only. Why not join the trend and make it easy for your clients to pay from any location?

Certainly, there are a number of factors to consider when starting up your mobile services. Need a partner to help make it easy? ProPay provides a robust set of flexible solutions, making it easy for you to accept credit and debit card payments from your customers in a simple, secure, and affordable way.

Our special features can help make the most of your mobile payment processing, offering you additional options that you might not have even known existed! Here are five of the most prized mobile solutions on the market today:

Mobile Card Readers

Mobile card readers make it easy to process credit cards in real time on your iPad, iPhone, or Android devices. Our ProPay JAK Mobile Card Reader is easy to install, especially for existing customers. If you have a ProPay Account, all you have to do is download the ProPay application, attach the reader, and go! Credit and debit cards can be accepted anywhere you have data coverage. Merchants with our card reader can rest easy, as our encryption services make every transaction secure right from the swipe. With ProPay JAK Mobile Card Reader, you’ll enjoy lower competitive swipe rates as well.

2. Mobile Apps

A mobile payment app saved directly on your device is like having a virtual terminal right on your smartphone! With our ProPay app, you can quickly and easily accept credit cards anytime, anywhere. To get started, simply go to the Apple App Store or Google Play and search for “ProPay.” The ProPay app is Free!

3. Card Readers

Card readers are great accessories to mobile payments, allowing merchants to accept credit card payment information even without an Internet connection. With the ProPay FLASH Card Reader, you can process payments and get instant authorization in real time, as long as you’re connected to an Internet-enabled computer. When you’re away from a connection, your payments can still be processed and saved for later. As usual, security is our top priority, and we’re well equipped to handle any potential security threats. FLASH encrypts all of the sensitive payment data from the moment of swipe, meaning that card data is never stored in clear text, protecting both you and your customers from the risk of data theft. If you’re out of data range, don’t fret. FLASH will store up to 71 transactions of payment information when you’re away from your computer, so you can still swipe cards and capture payment data securely. When your connection is restored, the transactions will be processed successfully. For security reasons, the transactions will be immediately deleted from the device, but you can still store the customer’s card data in our secure database for future billing.

4. Mobile Web Interfaces

When accepting mobile payments, it’s always helpful to have an interface that provides a summary of all your important data. Our ProPay Mobile interface enables you to access your ProPay account from any smartphone with our optimized web browser interface. Alongside the ability to process credit and debit cards, you can also view a detailed account summary of all transactions. This includes your account balance, a list of transactions in process, the amount of transactions remaining on the processing limit, and the ability to transfer funds directly to your bank account. The best part of our mobile web interface? If you have a merchant account with us, this service is free for you to use!

5. Phone Processing

The flipside of mobile payment processing is monitoring your progress. Our phone processing allows mobile professionals to process payments with any touch-tone phone. Features include the ability to process card payments, check your account balance, transfer funds, and modify your ProPay account information. As long as you have a Premium or higher ProPay merchant account, Phone Processing is free!

Is April always one long blur for you, full of stress that’s compounded by anxiety and intensified by confusion? Your passion is growing your business. Having to screech to a halt every spring and tend to taxes can range from a minor inconvenience to a major meltdown, depending on how you treat tax prep throughout the other 11 months.

Forbes advises small business owners to consider taxes “an ongoing process that needs attention throughout the year in order to be successful.” Good in theory, right? Here’s how to put it into practice.

1) Spend Quality Time with Your Records Every Week

Whether you’re a freelancing independent contractor or a growing small business with employees, keeping your records up-to-date consistently will become a natural habit the more often you discipline yourself to do it. If it’s any incentive, not doing this on a weekly basis can result in a lot of missed opportunities (read: money) come filing day.

To ensure you’re reducing your taxable income at every step, review and save all expense receipts, go over your payables and receivables for that period and be sure they are logged, and review credit card transactions and cash flow. If you need help, get help! If you’re not prepared to hire an accountant, use accounting software to record everything electronically. And be sure to back up all of your electronic files to a remote location. Many cloud storage services are free.

2) Get in a Deduction State of Mind

Start finding effective ways to increase your expenses now so that you can maximize business tax deductions next April. Do you need new office equipment? Are you making charitable donations throughout the year? Do you need to take a career-oriented class? But don’t overlook the smaller items, such as magazine subscriptions and petty cash purchases.

Keep track of fully deductible state sales tax paid on large purchases like equipment and vehicles. Interest you pay on credit cards, loans, overdue bills, and bank fees can all be deducted, so track, track, track! Automobile costs like tires, oil, insurance, and parking fees also count. Remember that if you work from a home office for which you claim a deduction, any business driving you do from home to another location and back home is deductible mileage. Business News Daily recommends a great free tool called Deductr for simplifying expense tracking.

3) Get Off the Paper and Go Online

Even if you’ve been resistant to moving away from a paper trail and into digital commerce, it’s an extremely efficient way to transact business and access records. Use online banking, online bill pay, online credit card processing, and online accounting.

4) Feather Your Retirement Nest Egg

Have you established a Roth IRA, a SEP, or a Keogh plan? Do you have access to a 401(k)? If not, prioritize this as not only a way to reduce your annual taxable income, but also to get serious about ensuring that you’ve got something waiting for you at the end of your entrepreneurial rainbow.

5) Hire Independent Contractors

There has never been a more lucrative time to be a freelancer! Small business owners can take advantage of this self-managed resource explosion by using freelance workers in nearly every department of their business. Marketing, content writing, social media, direct sales, IT, web design, accounting, and general office support are just a few of the areas in which hiring independent contractors instead of employees can save you big money in payroll taxes and benefits.

Be sure you’re clear about the difference between an independent contractor and an employee, as per the IRS definitions. Caron Beesley at distinguishes between the two classifications this way:

Independent Contractor – The general rule is that an individual is an independent contractor if you, the person for whom the services are performed, have the right to control or direct only the result of the work and not the means and methods of accomplishing the result. Essentially independent contractors are considered to be in business for themselves. They take care of their own tax obligations and benefits.

Employee – Anyone who performs services for you is your employee if you can control what will be done and how it will be done. This is so even when you give the employee freedom of action. What matters is that you have the right to control the details of how the services are performed.”

Make 2015 the year in which you resolve to stay on top of your records and tax materials—and stick to your resolution! Your return will be accurate and complete, and you’ll sleep a whole lot better before, during, and after April 2016! Here are some other great helpers recommended by Business News Daily to support you in accomplishing your tax goals.


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