Industry News

The world is changing. If your business is going to remain relevant and continue to thrive, you need to change with it. Are you ever more than a few feet away from your phone? Most of us carry them constantly, check them many times an hour and even sleep with them. So why shouldn’t we use them to pay for things, too? Mobile payments are no longer some fantasy about the future; they are highly relevant right now, especially among early tech adopters and busy individuals. There are three groups in particular who want the convenience of paying for things with their phones. If you want the business of these three market segments, you need to make mobile part of your business model.

Today’s Teens

The current batch of teenagers has never known a world that wasn’t digitally connected. They’ve always had the Internet, and they are comfortable with mobile technology. A recent Pew Research Study shows that 78 percent of teens own cell phones, and 47 percent of those cell-phone-using teens own a smartphone. Just as members of this group are completely comfortable sharing their lives on platforms such as SnapChat and Instagram, they are also completely at ease with the idea of pulling out their phones instead of their wallets when they are standing at the register, whether they are buying coffee, new jeans or tickets to a movie. Give them the option that they prefer the most, and they are more likely to choose your business over your competitors.

Tech-Friendly Millennials

This is a cohort that is eager to adopt new technology. Millennials find cash cumbersome and would rather pay for goods by swiping their phones than by pulling out cards. More than half of all mobile payments are made by people in the 18-to-34 age bracket. Millennials make up more than one-quarter of the United States population. Experts say that mobile commerce will account for three quarters of the world’s spending by the year 2020. Win over this group, and you have a hold on a powerful consumer segment.

Busy Moms

This group is super busy. Moms balance kids, careers and homes. They want things to be quick, easy, convenient and painless. If you make it easy for them to pay for your business’s goods or services by simply pulling out their phones, they will come back to work with you again and again. And they hold the purse strings of America. Seventy percent of consumer spending is done by moms.

Mobile payments are safe, convenient and a growing preference for many segments of consumers. Give your customers this option, and they will repay you with their loyalty.

More than ever, it seems that individuals have either had their credit card information stolen or knows someone who has had their credit card information stolen. It is vital that you protect your credit card information and identity in today’s technology-based marketplace.

Pitfalls of Old Security Methods

For many credit and debit card users, it wouldn’t be reaching to guess they have been using the same cards for years. And, while their credit cards are remaining unchanged, hackers are using technology to find more advanced methods for stealing private information from consumers.

It isn’t just the credit cards which remain the same, security measures have been inconsistent, outdated, and faulty, putting card users at risk of having the information stolen. We have seen the consequences of faulty security measures in retail security breaches, which have left many with the responsibility of trying the mend the damage done to their credit.

Implementation of New Methods

New security methods are currently in place or just around the corner, with big changes expected as soon as 2020. What can we expect with the impending credit card security transformation?

  • Tokenization: In the future, all credit cards with use a smart chip instead of the traditional magnetic strip. This chip uses tokenization, meaning the chip creates a one-time transaction code for each payment. Tokenization removes the account number from the equation, and chip-enabled cards are expected to be much more secure.
  • PIN as standard: Debit cards require the use of a PIN for transactions already, and new credit cards are beginning to require consumers to use a PIN to make a payment as well. It is believed that use of a PIN will quickly become a global standard for debit and credit cards alike.
  • One card for multiple accounts: With time it will become common to use one card to manage multiple accounts. This change is expected to reduce risks of loss, theft and fraud. Additionally, it will simplify card management for users and reduce costs for credit card companies.

How You Can Prepare with EnsureBill

With so many changes to credit card security in the not-so-distant future, it is important that individuals and businesses are prepared to protect credit card information. The use of a payment facilitator through ProPay, which takes advantage of the advances these credit card security trends have made, is an excellent way to make sure credit card information remains secure. Payment facilitators are used to compiling credit card information on a secure server, which will prevent this information from falling into the wrong hands.

ProPay uses point-to-point encryption and tokenization to guarantee that credit card information is safely transmitted from the merchant to the payment facilitator. Point-to-point encryption simply means that credit card information is immediately encrypted at the point of input and is not decrypted until the payment facilitator processes it. Tokenization replaces sensitive data with non-sensitive data, so that only those who have token access can gain access to sensitive information.

EnsureBill is a service provided by ProPay to companies with customers who make automatic payments. EnsureBill is a secure and streamlined system for storing customer credit card information for recurring payments. Use of EnsureBill is shown to reduce declined transactions by maintaining customer credit card information.


There may never be a guaranteed way to keep credit card information safe 100% of the time, but payment facilitators have multiple credit card security measures in place which keep customer credit and debit card information secure. As credit card security measures are transforming over the next few years, make sure you choose a company that makes keeping your or your customer’s information secure its top priority.

Did you know that approximately 30 percent of credit card accounts annually incur changes in account number expiration dates, or when the account is closed? When you think about it, that’s a lot of information to track, and the job of your credit card processors and accountants can quickly become a daunting one. Moreover, merchants who choose to bill using the wrong credit card information incur higher rates and continue to lose money on an annual basis.

Not only that, but when these transactions fail, your customers become frustrated and start taking their business elsewhere. After all, no one really likes to be turned away from a purchase, especially in today’s fast-paced society.

In fact, the experts from major credit bureaus say that the actions from customers have measurable effects, including lost revenues, lost fees, and even customer loyalty. These are things that you definitely can’t afford to lose as a business.

So, how can your company reduce credit card declines and increase revenues? EnsureBill from ProPay can help.  This service is designed to update customer information for recurring billing, auto-shipments, subscriptions, and other functions. EnsureBill’s account update process is also transparent to customers so that they don’t have to worry about updating their own credit card information.

EnsureBill customers also enjoy uninterrupted service, and better peace of mind by minimizing declined credit card transactions.

It may sound obvious, but accurate credit card information is of the utmost importance to any company that accepts credit cards for payment and ProPay has the solution for you. EnsureBill does the work by reducing declined transactions and authorization fees, putting more money in your business coffers, and in return eliminating any headaches.

Get rid of the time and money consuming problem of declined credit cards through ProPay’s EnsureBill. You’ll be glad you did.

Mobile payments—those you make without cash, check or a credit/debit card—are expected to total more than $720 billion worldwide by 2017, more than doubling the volume achieved in 2014. [1] Mobile purchases in the U.S. are forecast to nearly triple from $50 billion to $142 billion by 2019, according to Forrester Research. [2] The increasing penetration of smartphones into the consumer market drive this phenomenal growth. One in three people say they pay with their phone simply because they purchased a smartphone, while another 20 percent choose to pay via mobile device simply for its convenience. [3] Yet in the short history of mobile payments, essentially since 1997 when Coca Cola installed a Coke machine that accepted text messages as well as cash, people have made mobile payments using an array of interesting technologies. [4]

SMS Payments were among the earliest methods for purchasing with a mobile device. SMS (Short Message Service) is better known today as texting. Using SMS payments, your text message travels to a mobile payment service provider, which processes the transaction between you and the merchant. The cost of the purchase appears on your monthly phone bill.

You can pay via Wireless Access Protocol (WAP) using your smartphone to buy from a website if the site has installed the necessary WAP software. This methods lets you buy with a single click and is most often used to pay for digital content, subscriptions and related services. [5]

Mobile Card Readers, such as our ProPay JAK, plugs into your smartphone audio jack. It encrypts the customer’s card data when you swipe the card, ensuring security compliant with PCI regulations. A smartphone app allows the customer to sign for the transaction and, optionally, to receive a receipt by email.

In the past few years, NFC (near-field communication) has come to the forefront. It allows your mobile device to exchange data with an NFC-equipped point of sale system when the two devices are within a few centimeters of one another. Your mobile device acts as a credit or debit card and is perhaps the most secure method for making mobile payments in use today. Devices that use NFC use a special “secure element” designed to be tamper proof. That “secure element” may be a chip (as in iPhone 6) or may exist in the cloud. [6]

Mobile wallets use NFC hardware technology along with software on your mobile device. Wallets are available for both Android and IOS devices. You enter a PIN, choose the payment account (VISA, Mastercard, or your checking account, for example). Then, simply hold your mobile device near the NFC reader to transmit payment information to the merchant.

Quick Response (QR) codes, invented to automate manufacturing processes by Denso-Wave, a subsidiary of Toyota, [7] are now being used to make mobile payments. Paying by QR code requires the merchant to place a machine at checkout that displays a unique code for each transaction. Likewise, you need to download an app provided by the QR mobile payment company. You make a purchase by scanning the code the merchant displays with your mobile device. The app then debits your bank account or the credit/debit card you previously registered. This method of mobile payment is popular in Europe and Asia. In the U.S., QR codes are used widely for advertising, but are only at the starting gate as a method for mobile payment. [8]

Mobile payments are poised to flood the banking systems like a tsunami. When you consider Android and IOS smartphones alone, ignoring tablets and other mobile devices, they have been the fastest-selling technology products in human history. In the U.S. about half of all adults carry a smartphone. [9] Worldwide, two billion people will carry one by 2016, increasing to one-third of the world’s population by 2018, according to eMarketer. [10] ProPay is positioned to help you sort through the options that work for your businesses—whether yours is a small business or a multi-national—with an array of products and services that deliver convenience, security and reliability…and that can help you ride the mobile payment wave.



Does your company experience problems with credit card declines associated with auto-ship payments?

Regardless of the type or size of business you operate, credit card declines can become a major problem, and profit losses can affect your bottom line in a big way.

Studies show that nearly 30% of all credit cards go through changes with account numbers, changes in expiration dates, and closed accounts. Unfortunately, each of these changes can wreak havoc with your payment processing department.

Not only that, but clients become frustrated due to declined payments and incorrect credit card information. More often than not, many people decide to take their business elsewhere due to incorrect credit card processing. No one likes to receive a phone call from a merchant saying that a credit card was declined and cannot be processed.

These types of problems not only affect your company’s profitability, but you may also experience a sharp decline in your customer base as well. ProPay’s EnsureBill allows you to eliminate many of these problems by streamlining the process of storing and maintaining accurate credit card information. Eliminate those annoying credit card declines and bogus transactions altogether.

If your business relies heavily on stored credit cards for business transactions, such as recurring billing and auto-shipments, EnsureBill helps you maintain accurate credit card credit card information and customer payment data with ease. EnsureBill also helps you reduce declined transactions and credit card authorization fees by maintaining accurate credit card information, including credit card numbers, expiration dates, and cardholder information. With EnsureBill you can simplify your payment process, lower your operating costs, increase your efficiencies, and reduce your payment card industry data security (PCI DSS) obligations.

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